Service Desk Analyst at Kavaliro Maitland, FL 32751
As IT Service Desk Analyst I, you are responsible for ensuring consistent hands-on and remote support of user support issues in all company locations.
Responsible for serving as initial point of contact for all IT issues from all end users and customers of IT.
Requirements for this dynamic opportunity include:
a minimum of 1 year technical support experience or equivalent internship experiencehigh school graduate or equivalent with 1 industry-recognized IT certification or 2 year Associate's degree.
Practical experience with current Service Desk tools and ticketing / issue tracking systems, functional experience with current MS Office applications, (e.
g.
Word, Excel, Outlook, etc) and practical experience with remote connection and support tools, (e.
g.
GoToAssist, SCCM, DameWare, RDC, etc).
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsible for serving as initial point of contact for all IT issues from all end users and customers of IT.
Requirements for this dynamic opportunity include:
a minimum of 1 year technical support experience or equivalent internship experiencehigh school graduate or equivalent with 1 industry-recognized IT certification or 2 year Associate's degree.
Practical experience with current Service Desk tools and ticketing / issue tracking systems, functional experience with current MS Office applications, (e.
g.
Word, Excel, Outlook, etc) and practical experience with remote connection and support tools, (e.
g.
GoToAssist, SCCM, DameWare, RDC, etc).
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
